Overall rating:
(469 Reviews)
I enjoyed my tours! Had so much fun, learned so much, loved that they lasted all day. Would definitely love to do it again.
And shout out to Dally & Antonio (guide and driver) for being so lovely & attentive. I Felt safe with them
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Recommended: YES
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Met all my expectations and they were quick to respond
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They are very nice moments and more to spend with family, Very good attention.
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Great tour!
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Highly recommend this company, on time and professional
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Excellent service
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Extraordinary all tours had everyone in our party in awwww
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Super timely and strongly reccomemded, moreso now during these times that you don't know what is safe and what is not. ¡Good team!
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Excellent service, itineraries and logistics for pick-ups.
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We had great time. Totally recommend!
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Everything was perfect
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Xplor and Xcaret were amazing :)
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The process of planning was great everytime I needed assistance or new recommendations Malibe was so wonderful and helped every step of the way. Made our trip run super smooth.
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We really had a good time on both tours. The buses were comfortable. The guides and staff were great. We’ll use this company again.
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Loved our trip with Tomas and Alfredo, they were very knowledgably, funny and kind. Wish the trip to the monument was a bit longer. But thank you for taking care of us.
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Xplore was fantastic!! Full day of activities and fun. Food was awesome! The weather was not so great on the day of Xcaret so not a good experience.
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Recommended: YES
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You guys are the best.
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Loved the guide we had for Chichen Itza she had a lot of hospitality and was very knowledgeable about the place. The Water Park is a most go to and is only about 75 minutes from Cancun on a bus. Also these busses where the more modern ones between other excursion businesses.
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Great experience
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Staff are very kind and informative, great work!
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The transportation was safe and punctual.
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The tours exceeded our expections! Travel and overall experience went very smoothly.
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We did the Xplor and Chichen Itza tours. Our drivers and guides were the best. I look forward to doing more tours with this company when we return.
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Recommended: YES
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We thoroughly enjoyed our tours! Pickup at the hotel was prompt and professional.
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Recommended: YES
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We had a great time, it met our expectations.
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Recommended: YES
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Amazing service and punctuality, just try to get a hotel close to the end of the pick ups they stop on all hotel were is travelers, in our experience we stayed at Paradisus and we were the last to go on the bus and the 2nd to get off when coming back from the parks. Do not seat on the back of the bus really really hot. Overall great experience.
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Recommended: YES
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No complains about this company. They send voucher quick and activities were great, punctual and professional.
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Excellent tour guides
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Cancun Adventure made it a seamless experience. I will only book through then next time
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Everything went great I had to change one of the dates and after some effort I was able to contact someone at Cancun Adventure and they made the changes for me.
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Recommended: YES
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I would recommend the tours to my friends and family. They were very resourceful since the beginning helping me get the transportation for free from my hotel to the tour. I booked Tulum and Xelcha and Xcaret. They were all amazing. Tomas was the tour guide in Tulum he was very informative. Ivan was one of the crew who spoke on the tour bus. I enjoyed the information amd how he presented it to us. The transportation from the airport to the hotel cuz it is included if you book 3 tours was bu Benjamin. He was awesome. He talked to us about every place in Cancun. He is an awesome employee and I requested him to take me back when I left. Due to my medical condition I had to cancel my last tour and they were very understandable with me. I just had to pay the transportation back. But they reimbursed my tour to xichen. If I could go back ai would definitely go to Xcaret again. There is too much to do and see you dont have time in one day. I really recommend to book a tour and enjoy the other packages they have such as the swimming with dolphins. The diving one. The pictures package.
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Recommended: YES
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Like this one
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Recommended: YES
Recommended: YES
We had a great time at the parks but getting there and back took a really long time! One of the tours we rushed back to the bus only to sit there for 40 min and then 20 more people got on the bus (they didn't originally come on the bus) and we had to make a bunch of stops and it took us 3 hrs to get home instead of 1 hr 20 min like they said!
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Recommended: YES
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This service was very helpful getting us to our location and making sure we were taken care of safely. The packages were fun and we really enjoyed our time!
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Great service at each location my daughter lost her phone at one location and the employees helped us locate at list and found department. the rides were awesome! wore are mask throughout and the employees had protection sanitizers everywhere. the food was delicious buffet style and each employee served us our option
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Recommended: YES
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Had a wonderful time and the services provided by Cancun Adventure were above and beyond my expectation.
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The Tulum tour wasn't worth the pay. We were rushed. It was suppose to be 2 hours. And we only had 1.
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Recommended: YES
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Fantastic communication, timely pick up. I was pleasantly surprised when our transportation service and guides were all from Xcaret. Highly recommend and will definitely book with you again!
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The best tours! We decided to go to xplor and xenotes. It was great! Very beautiful.
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Fun, fun, fun!
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everything was amazing!!!
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Had a great time! Definitely recommend
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Everything was Awesome!! I wouldn't mind doing them again! Thank you for a memorable vacation!
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Recommended: YES
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None
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Recommended: YES
Recommended: YES
Awesome time would definitely go again
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Extremely good tours with xcaret through cancun adventure! Cheapest around even cheaper than going direct with xcaret and very reliable service no issues!
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Had a lot of fun!
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We had a fabulous trip and it was made just that much more special by our knowledgeable guides. Our driver Mike was great and super friendly, Rambo (Sylvester) was funny and shared great advice and Apo was so knowledgeable about chichen! Apo took us on a longer tour and shared information about the less visited parts which was so welcomed and a great insight into the Mayan culture. He shared photos of interior parts of the ruins we could not see from outside to gain a better understanding of it all. The service on the bus was fantastic. The bus itself was very comfortable and there was a clean, working toilet facility so that was never an issue. We were served with plenty of water and/or pop on the way there and beer on the way home. The restaurant in valodalid was not our favourite but had decent food and the lime soup suggested by Rambo was perfect and it was a beautiful restaurant. We ate a large breakfast prior to pick up and Mike, Rambo and Apo served us ham/cheese sandwiches, muffins and a juice as well so food was not an issue and we were not hungry. We were told we would be back around 9pm possibly later. Traffic was great I guess because we made it back to our resort by 815 so had a late buffet dinner. Advice to other travelers is only to by a Mexican treat in vallodalid. Small chips or bag or munchies or a Mexican candy! They are all worth trying and sometimes you can get a little hungry on the bus ride home after all that walking. We were prepared though and it was not an issue for us at all. Thank you so much for making this tour so spectacular for us. I had 2 teens with me and they loved it!
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Recommended: YES
Recommended: YES
One complaint - Xcaret closed early on the Sunday we were there for an employee Christmas party. It would have been nice to know before hand giving us the option to change our day there or at least arrange our time differently while there. We missed deveral things we wanted to see because they moved up their times without notification.
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Recommended: YES
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All was great. Enjoyed my time out there and the buses were there on time!
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Recommended: YES
Recommended: YES
