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Tour Packages Reviews

Overall rating: 4.5 stars (471 Reviews)

All of the tours exceeded my expectations. They were well organized and the service was excellent by all of the staff along every step of the way. Truly great experiences! Score: 5 stars Recommended: YES from Orange County, California
We booked two tours and we really enjoyed it. Tours guides were awesome and provided detailed information. We had another family who went on their own and had to stand in line to get tickets. Tour guides were knowledgeable and very helpful. They picked up on-time from our hotel. I will recommend them. Score: 5 stars Recommended: YES from Cupertino,CA
Excellent Tour and Great Staff. Prompt pick up and outstanding service. Score: 5 stars Recommended: YES from San Francisco, CA
Myself and my family visited Cancun in Dec 2016. We visited X Caret and Xichen Cha, through Cancun Travel Adventure. The travel was well organized, the bilingual tour guides were very proficient in English and provided good information and background on X caret and Xichen Cha. Score: 4 stars Recommended: YES from Calgary
Xplor is a must to in Cancun. Score: 5 stars Recommended: YES from LA
yes, they were very nice, we loved the night show Score: 5 stars Recommended: YES from Orange Co. California
Everything was great, friendly staff and fun tours, the only things I didnt like and will share witg people I recommend is the following- 1 the Tulum tour was to rushed 2 is not enough because you really dont get the two hours to explore that time starts in the bus and includes bathroom break for tge whole group, entrance and no time to shop unless you cut your tour short. This what not ok. Also they mention online one of the tours coffee & bread I beleive and none on the tours included this, they knly include one meal in Xcaret which should also clarify and not say food included. But overall good experience. Score: 4 stars Recommended: YES from San Diego, Ca
We really enjoyed the tours although it was a little difficult getting taxis back from La Pasteleteria at night Score: 5 stars Recommended: YES from Queensland, Australia
Trip was amazing. Since we booked it months in advance, we forgot the first day of the excursion was on a Monday not a Tuesday. Called in and they moved the date over for us with no issues. Thank you very much!!! Very happy customer :) Score: 5 stars Recommended: YES from Palmdale, Ca
It would be better if you guys serve breakfast (e.g: a sandwich,a pastry...) There are really time-consumed to pick up people from hotels to hotels, drive to the station and drive to the parks. Last time, we woke up at 7:10 AM the pick-up, and we spent almost 3 hours on the bus without any food. No need to be fancy breakfast, simple breakfast would suffice. Score: 5 stars Recommended: YES from Orange County, CA
I booked my tour activities from another company, then later found out that I was paying $ 556 more for 4 pax with same activities and itinerary. Saved that much amount when I cancelled and book with Cancun Adventure Tours. Thank you for the wonderful time we had.... We'll do it again. Score: 5 stars Recommended: YES from San Francisco , Bay Area
Excellent tour. Very professional staff. Score: 5 stars Recommended: YES from Los Angeles
I liked that the website was very detailed. We booked 4 tours total, the Xcaret company tours were amazing (a 10/10). Score: 5 stars Recommended: YES from Toronto, Canada
We loved both our experiences. The few things we would improve on would be, from the Xplor park I would have a bus that picks up at maybe 1 and then 5. We were done pretty early on and had done everything and would have been nice to get back. As for the Chichen Clasico tour we didn't like going to all the places that we were pressured to buy. It felt like the whole thing was a sales scheme-the mayan community, Ik kal (i think it was for lunch). Overall Chichen was great and the tour guides we had were incredible and truly made the trip. Also, the lunch at Ik kal was not great. Score: 5 stars Recommended: YES from Colorado
Great time. Worth the value. Score: 5 stars Recommended: YES from
Great experiene, always on time Score: 5 stars Recommended: YES from El Paso, Tx
Great price, Great people. Very Good Service. Score: 5 stars Recommended: YES from Mayaguez, Puerto Rico.
Amazing!! Score: 5 stars Recommended: YES from Maryland
We were very impressed and awed on the entire experiences and tours, we enjoyed our guides very much and they were very patient with our 6yr old and they took special care of him in obstacles for adults............ Special thanks to; Reyvis & Sergio from Xichen-itza tour, Alfredo from Xenotes tour and of course to cancun adventure, xcaret experiences. Score: 5 stars Recommended: YES from New York
Grateful for the welcome and attention from the guides , very good logistics . Score: 5 stars Recommended: YES from Bogotà, Colombia
The water is so clear and beautiful, we went early Sep and the weather was scorching hot. Food and drink was all inclusive and a wide range on offer. Lizards and parrots everywhere. its breathtaking. HIGHLY Recommend!! Score: 5 stars Recommended: YES from Windsor, England
What an amazing experience and every tour guide was very helpful and more than willing to answer questions!! Thank you for the smooth trip! Score: 5 stars Recommended: YES from Oxnard, CA
We enjoyed our xenotes tour with my team KHAN!!! I am not good with names but our tour guide was totally awesome! We will definitely go back next year! our XELHA experience is also as awesome and fun...thanks for the experience!!!!! Score: 5 stars Recommended: YES from Las vegas, NV
Excellent guides and staff. Excellent service A+++ Score: 5 stars Recommended: YES from Puerto Rico
Great excursion. Everything was exactly as described. Just follow the instructions and you'll have no problems. I felt very safe with this company. Score: 5 stars Recommended: YES from Las Vegas, NV
Perfect awesome lots of fun Score: 5 stars Recommended: YES from Oxnard ca
The tours and service were awesome. Will be planning it again on 2017 Score: 5 stars Recommended: YES from Los Angeles, Ca
Great tour guides, very comfortable transport, excellent service all round Score: 5 stars Recommended: YES from Brisbane, Australia
Great price on line for the package, great fun and our tour guide, Adrian, was wonderful. Score: 5 stars Recommended: YES from California
I always book my tours with you guys, and I'm never disappointed. Everything was very well organized and a pleasure to deal with. I have and I always will recommend this service. Thank you very much, and look forward to your service again soon Score: 5 stars Recommended: YES from los angeles
I absolutely loved each and every package I had paid for. Cancun Adventure made my trip to Mexico worth wild. What made it so great was the amazing prices. Although I have booked the adventures before I arrived to Mexico, the prices couldn't compare. Other sites and places offered the same trips for double the price. When I reviewed every brochure I received, I was very pleased that I made the right choice. The staff was excellent for each activity we paid for. I have told everyone I know that if they visit Mexico they absolutely without a doubt book with cancun adventures. There so many great options to choose from. What's not to love. Thanks so much for everything Score: 5 stars Recommended: YES from New York
Great company to use. We use each time we go to Cancun and have always enjoyed it. Only one issue. We are told to be at the bus at a certain time to go back and some people refuse to listen. Then you are stuck until they decide to come to the bus. That needs changed. If the passengers are not at the bus at the allotted time, the bus needs to go ahead and leave. One our second tour, we had to wait for others to show for approx 40 minutes. That was uncalled for and that put our other plans on hold in which we ended up late for. Score: 5 stars Recommended: YES from Missouri
It's was great tour guide was excellent Score: 4 stars Recommended: YES from Houston,tx
We had an outstanding experience. We loved it and we will be hard pressed duplicating it. Score: 5 stars Recommended: YES from Concord, CA
Excellent, except that should provide a good number to communicate in case of any illness and need to change dates for excursions. Score: 5 stars Recommended: YES from FORDS, NEW JERSEY
Overall it was a great tour, I just didn't like how the first tour boss leader insisted for me to have a printed copy of the reservation. Even after I showed my email confirmation. Score: 5 stars Recommended: YES from San Francisco, CA
Had an Awesome Time! Loved how the packages were presented on the website and you can choose the custom package you want. Definitely recommend this! Score: 5 stars Recommended: YES from Calgary Alberta, Canada
So glad we booked our tours online before our trip and we all extremely enjoyed our tours!! Score: 5 stars Recommended: YES from Weslaco, Texas
I really like the service that was provided for my family and myself. I didn't have to worry about anything concerning food, equipment and transportation. The guides explained everything that was going to happen on our visit to each tour. They all spoke Spanish and English, which was excellent for my grandsons. I would use Cancun Adventure Tours again. Score: 5 stars Recommended: YES from Los Angeles, CA
we want to thank Joshua from the XOCHIMILCO tour.Best tour guide ever. Made the entire trip fun. Score: 5 stars Recommended: YES from Norwalk, Ca
Once in a lifetime experience!! Score: 5 stars Recommended: YES from Los Angeles, California
La pasamos súper y el trato fue de alta calidad Score: 5 stars Recommended: YES from Salinas, PR
We had a lot of fun on the tour and the tour company was very professional. Score: 5 stars Recommended: YES from Murrieta, CA
I had a wonderful time!!!! I love it!! Score: 5 stars Recommended: YES from LA
My family and I had an unfortunate late arrival to Cancun and therefore had to move one of our tour day. I was able to email and contact the agency via web page, and the following day, when I finally got a response at the agency, the representative had taken care of the matter. She emailed me a confirmation on the change of our tour. I am very satisfied with their service and the company did act on our behalf. I made sure to email the young lady again to thank her and would definitely tour with them again. Score: 5 stars Recommended: YES from Rio Grande Coty, Texas
Amazing trip to XPLOR and XCARET!!! Couldn't haven't asked for anything more, transport was clear and well organised and also ontime! Reps with the red shirts were fantastic !!! Score: 5 stars Recommended: YES from England
Great experiences and memories!! Score: 5 stars Recommended: YES from Los Angeles, CA
Great price, great service. We had an awesome time!! Score: 5 stars Recommended: YES from Ontario, canada
They do an amazing job from picking you up and dropping you off to everything in between. Great experience! Score: 5 stars Recommended: YES from Texas
Met all my expectations, will definitely recommend to friends and family Score: 5 stars Recommended: YES from El Paso Texas

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